William K. Kindler

4104 Daley Ave. North Richland Hills, TX 76180 USA

Mobile: (817) 915-5461 billkindler@yahoo.com

 

 

Universal Melody Services dba Brook Mays Music Company, Dallas, TX, USA, 7/2014-9/2014

Educational Representative

I called on school music programs, public and private to sell and deliver supplies, pick-up and deliver instrument repairs, and schedule, and work rental drives, (for student instruments and accessories).

 

Music 1^st, Southlake, TX, USA                                               12/31/2013-06/13/2014

Educational Representative

I called on school music programs, including administration, public and private to sell and deliver supplies, pick-up and deliver instrument repairs, and schedule, and work rental drives, (for student instruments and accessories).

Responsible for consolidating some existing ISD accounts where all school were not customers

Obtained new schools (public and private)for the company as customers

 

Mr E's Music Supercenters , Ft. Worth, TX, USA                2008-2013

Educational Representative

I called on school music programs, public and private to sell and deliver supplies, pick-up and deliver instrument repairs, and schedule, and work rental drives, (for student instruments and accessories).

Responsible for calling on over 100 programs at more than 70 schools in 4 different public independent school districts and 5 private schools

Designed and implemented written sales and promotional materials for road- crew, (e.g.: flyer, price lists, etc.)

Exceeded sales of 4 retail stores, combined, in October- November 2010

 

Ft. Worth Independent School District, Ft. Worth, TX, USA                  2007-2008

Substitute Teacher

Substituted for absent teachers, on a secondary level, in the areas of technology and music.

 

Kindler Investments, Ft Worth, TX, USA                  2005-2006

Proprietor

Responsible for all areas of procuring work in the areas of construction/remodeling, computer software/ hardware/networking, including bidding, estimates, and implementation.

Performed all phases of construction and repair

Successfully performed 4 major network/ hardware installations in 3 months (6+ computers in each network)

 

Transwestern Publishing, Inc,                                                                                                          2005

Account Manager

Sold and serviced customers for yellow page advertizing.

Canvassed for new customers

Designed and placed ads

 

 

Cyclone Couriers, Arlington, TX, USA                                                                                             2004

Driver, (subcontractor)

Delivered freight and other cargo across north Texas area as directed by dispatch.

Had to know DFW metroplex area to deliver within time limits

 

Lawns of Texas, Ft. Worth, TX, USA                                                                                                  2004

Outside sales

Sell landscaping services, including construction and installation, to prospective customers.

 

Ace Cash Express, Inc., Irving, TX, USA                                                                                 2001-2003

Responsible, with team, (6 specialists), for technical, (software, hardware, and networking) support of 2,000 corporate and 1,000 franchise locations.

Aided in migration of software OS migration from Windows 3.1 to Windows XP Pro

Aided in migration of networking from dial-up to WAN

Serviced hardware and software over the network for both hardware and software, (some proprietary), based on “trouble tickets” from locations

Had to be able to guide store personnel, over the phone, in replacing and repairing hardware

Worked with networking services to correct networking problems

 

Aegis Communications Group, Inc., Irving, TX, USA                                                            1999-2001

Tech1/CSR

Provided technical support for Washington Mutual Bank online consumer, and corporate network interface.

MAC and PC platforms

Internet security

 

Perfect Surroundings, Inc., Hurst, TX, USA                                                                                     1999

Home Automation Specialist

Designed and implemented marketing strategy, research, marketing and sales for a new (to this company) market segment.

Performed market analysis on $250K-$350K home builders in DFW area

Devised marketing and pricing strategy for target market

Developed literature for prospective customers

Secured contracts with 2 different builders for a “test” market of 40 homes per builder

Analysis to contracts accomplished in under 4 months

 

Aegis Communications Group, Inc., Irving, TX, USA                                                            1996-1999

Tech1/CSR

Provided technical support for OS's (MAC and PC), and dial-up banking services.

36 member banks, each with proprietary software

Mac and PC platforms

Software included LINUX as well as Windows and MAC operating systems

Received 4 outstanding service awards

 

Payless Cashways, Inc., Irving, TX, USA                                                                                 1995-1996

Commercial Sales Representative-Governmental Bid Specialist

Increased sales in 74 existing accounts from $300K/yr to over $600K/yr

Increased GPM from 27% to 42% in a 9 month period on my existing customer group

Implemented new program for non-bid governmental sales

Responsible for procuring over $50K in mil-spec governmental bids in 6 months

 

Pidgeon's Satellite and Home Theater Stores, Inc.                                                                1992-1994

Sales Associate

Sold retail and commercial satellite systems and home theater equipment.

Highest customer satisfaction rating in Arlington Location

Only representative, besides owner allowed to work with commercial customers

Prepared bids for commercial customers and oversaw all phases of installation

 

Texas American Securities, Inc.                                                                                                1991-1992

Registered Representative

Sold limited partnership shares in oil and gas drilling to prospective investors.

Acquired NASD series 22&63 securities licenses

 

Wang Laboratories, Inc.                                                                                                            1987-1990

Field Logistics Coordinator

Provided tech support for local field techs, pulled orders, and helped maintain 1/2% variance on inventory of $10,000,000.00 in computers, parts and accessories.

Prepared “kits” for repairing and maintaining specialized government computer installations

Knowledge of computer hardware and software application a must

 

Bahamas Tropical Plant Rental, Inc.                                                                                       1982-1987

Sales and Operations Manager

Directed and oversaw operations of company, and trained and supervised sales staff.

Diminished operations costs by over 20%, (with no layoffs)

Decreased fleet operation costs by over 30%

Increased trade show profits by over 15%

 

Series 22 & 63 securities licenses, NASD: Ft Worth, TX  1991-1993

Superior Customer service ATC Inc., 1996, Superior Technical Support 1996, Aegis Communications Group, Perfect Attendance 1997, Aegis Communications Group, Superior Customer Service 1998, Aegis Communications Group
 

University of Texas, Arlington, Texas, USA

B.M., Music Performance                                                                                                                   1988

Honors: performance scholarship 1971, band scholarship 1971, Phi Mu Alpha Sinfonia (honorary music fraternity)- treasurer 1972 alumni secretary, 1973,

 

Tom Hopkins- Top Sales                                                                                                                    1983,

 

Payless Cashways – Face to Face , (sales)                                                                                         1995

 

Dale Carnegie – Superior Customer Service                                                                                      1988

 

Tony Robins – Successful Negotiating                                                                                               1992